Frontier Arbitration in West Virginia

The West Virginia Supreme Court has ruled that Frontier's terms of service require all cases filed against Frontier to be filed in arbitration.  Arbitration in this case means a private court selected by Frontier called the American Arbitration Association to handle your claims.

We are bringing claims for as many customers as we can who have valid claims against Frontier.  This means you must currently be or have been a Frontier internet customer in West Virginia sometime in the last four years.

If you are interested in pursuing a claim against Frontier, please fill out our intake form.  We have a very high demand for our services, therefore, we are taking potential customers in batches so that we can effectively evaluate everyone's claims.

Everyone who participates in our arbitration system must agree to primarily communicate with us through email.  This is so we can help as many folks as we can, as efficiently as we can.


Next Steps...

Click the button to the right to go to our intake form.  It takes about 15 minutes to read the instructions and fill out our intake application.  Please be ready.  Also, please do not use a Frontier email address. Please provide an alternate email address that we can contact you through.