INTAKE FORM INSTRUCTIONS & GENERAL INFORMATION
The Frontier Class Action in West Virginia has been compelled to arbitration. That means that the class action itself cannot continue in the manner we had initially hoped. However, that does not mean that you do not have rights. You can still bring your claim in arbitration against Frontier.
In order to help you, we must first assess whether or not your case is one that we can bring. Many people have contacted us for help with their Frontier internet services. Therefore, in order to efficiently help everyone, we have developed a survey which will help us determine if your case is one we can assist with or not. Click here to access the secure survey and complete all the questions.
We will contact you by email to let you know whether or not we can help you bring a claim against Frontier. This screening quiz will take a few minutes to complete, but is designed to make sure that we have all the facts we need to assess your case.
The more people who express interest in filing, the more likely we will be able to actually effect positive, productive change to the quality of internet service in West Virginia. For that reason, we encourage you to take the time to fill out our survey.
If you have any questions about the process or any technical issues, please email us at the special email address we have set up for this case: firstname.lastname@example.org.
While you may call us about this case, we would prefer that you email us so that we can better handle all the communications we expect to receive.
This page is only for West Virginia customers of Frontier.
Completing this form does not guarantee representation. Representation only begins once the client and the law firm have signed a retainer agreement.
PLEASE ONLY FILL OUT THIS FORM IF YOU ARE THE FRONTIER ACCOUNT HOLDER. WE CANNOT ASSIST IF YOUR ARE NOT THE ACCOUNT HOLDER AND THE ACCOUNT IS NOT IN YOUR NAME.
ALSO, IF YOUR EMAIL ADDRESS IS A FRONTIER EMAIL ADDRESS, YOU MAY WANT TO CONSIDER USING ANOTHER EMAIL PROVIDER LIKE GMAIL, OUTLOOK, OR YAHOO FOR THIS PROCESS.